A big chunk of my life has been devoted to developing inspiring leaders. Now in my retirement, thanks to social media, I am able to follow former students and admire how their careers have progressed. Yes, they have done it themselves, but I know from the feedback I have received over the years, that in some small way I have helped them.
Now in my retirement, I am helping my granddaughters with their next stages of their lives, as they progress from senior school to sixth form college and from sixth form college to university. I love that I am being given the opportunity and I'm sure it will help them in some small way to succeed in their work and lives. Bearing in mind that during my working life I coached many younger managers progressing up the career ladder, so my experience and content is very tuned into their needs.
The Inspiring Leader model I developed is summarised below and which formed the overview of all the training and coaching that I delivered. It is an amalgam of the many things that I have learned during my years of working.
- At the 'heart' of the model is Know Yourself which is a fundamental to becoming and Inspiring Leader.
- Then comes the four most important leadership and life skills. Being able to Build Trust, ask Thoughtful Questions, Listen with Empathy and deliver Constructive Feedback.
- Then four roles that a Inspiring Leader should be able to use and master. The role used is driven by the situation presented to the leader. I have used the concept (myth) of the Left Brain / Right Brain to split the roles. Left brain: Smart Manager and Engaging Facilitator. Right Brain: Inspiring Leader and Nurturing Coach.
This is the model aligned to the left and right brain activities with a more detailed explanation of the tasks likely to be done by each role.
Smart Manager
- Clearly defines roles and responsibilities
- Ensures that people understand what is expected of them
- Provides clear direction and priorities
- Supports people to succeed, particularly when things get tough
- Juggles multiple priorities and issues thoughtfully
- Delegates effectively though planned transfer of know-how and power to others
- Invests the time to effectively communicate key messages and maintain a two-way flow of information
- Shares thinking behind strategy and decisions
- Deals with poor performance in an effective way
- Celebrates success and recognises the contribution and achievements of people
Engaging Facilitator:
- Able to align the team to the goals of the organisation
- Understands how to get the best from a team
- Runs highly effective meetings
- Challenges teams to focus on adding value to the customer and eliminating waste
- Guides teams to become high performing, getting their commitment to bold actions
- Encourages open expression of ideas and for disagreement to emerge and be openly discussed
- Guides the group to effectively solve problems and make decisions
- Able to manage time effectively
- Helps teams to identify the right areas to focus on and the right actions to take
- Able to optimise the energy of the group, maintaining focus and a high level of attention
Inspiring Leader
- Communicates a compelling vision that people want to commit their time and energy to achieving
- Involves people in the shaping of strategy and the decisions that will affect them
- Takes bold decisive actions despite risks and uncertainties
- Communicates with a high impact - able to adapt style and messages to fit a variety of audiences
- Conveys a sense of urgency and drives issues to closure
- Able to influence people in a positive way
- Knows how to manage change effectively, getting people to move from resistors to champions of the change
- Able to resolve conflicts and maintain unity
- Applies 'big picture' thinking but still manages the detail effectively
- Practices what he or she preaches
Nurturing Coach
- Able to give constructive feedback in a sensitive way
- Is willing to take the time to listen and understand what people have to say
- Keeps connected through eye contact and body language
- Asks insightful questions that help people to solve their own problems and/or see issues in a different way
- Shows empathy for the other person's situation
- Able to effectively transfer know-how to others
- Knows when to 'show and tell' and when to 'guide self-discover’
- Able to open people's eyes to new possibilities
- Helps people to improve their performance and realise their full potential
- Able to help others to increase their confidence and self-belief
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